Beauty Retail Sales & Service Lead (Interim)

LVMH; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Flex on-demand hours

Employee discount

Job summary

Sephora Beverly Center in Los Angeles is seeking an Interim Sales and Service Leader to guide a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, delivering an exceptional client experience.

The role focuses on implementing Sephora's sales and service standards, coaching staff, driving client engagement, and maintaining store standards while flexible peak retail hours are required.

Qualifications

• Prior leadership experience in retail sales or services.
• Passion for client service and teamwork.
• Strong communication skills and ability to multitask.
• Resilience and adaptability to changing store priorities.
• Flexible availability to work during peak retail hours.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
• Support and coach team: Support and coach team members in selling, service, and operations.
• Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
• Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
• Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring KPIs to ensure success.

Skills

Leadership experience

Client service

Communication

Resilience

Flexibility

Attendance reliability

Lifting up to 50 lbs

Job description

Sephora Beverly Center in Los Angeles is seeking an Interim Sales and Service Leader to guide a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, delivering an exceptional client experience.

The role focuses on implementing Sephora's sales and service standards, coaching staff, driving client engagement, and maintaining store standards while flexible peak retail hours are required.