Beauty Retail Leader: Inspire Teams & Elevate Service

Sephora USA, Inc; Lahaina (HI); On-site; USD 3,581,760 - 4,132,800; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora USA, Inc. in Lahaina, HI is seeking a Sales and Service Leader to guide a high-performing team in a busy beauty retailer. You’ll coach staff, drive sales, deepen client engagement, and uphold Sephora standards to create a welcoming, inclusive experience.

Responsibilities include leading by example, delivering exceptional service, training teammates, managing store operations, and contributing to seasonal goals while promoting a culture of belonging and growth.

Qualifications

• Minimum 2 years of leadership experience in retail or service.
• Proven ability to coach and inspire teams.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Thrives in a fast-paced environment.
• Physically able to lift up to 50 pounds.

Responsibilities

• Lead and inspire team to deliver exceptional client service and meet sales goals.
• Drive performance through client engagement and product knowledge.
• Coach for growth with ongoing feedback.
• Train onboarding and service excellence programs.
• Execute daily store operations including inventory and merchandising.
• Foster inclusivity and promote Sephora standards.

Skills

Leadership

Coaching

Sales

Client service

Communication

Team motivation

Job description

Sephora USA, Inc. in Lahaina, HI is seeking a Sales and Service Leader to guide a high-performing team in a busy beauty retailer. You’ll coach staff, drive sales, deepen client engagement, and uphold Sephora standards to create a welcoming, inclusive experience.

Responsibilities include leading by example, delivering exceptional service, training teammates, managing store operations, and contributing to seasonal goals while promoting a culture of belonging and growth.