Beauty Retail Leader: Inspire Teams & Client Experience

Sephora USA, Inc; Mishawaka (IN); Hybrid; USD 30,000 - 35,000; Full time

Benefits offered by this job

Inclusion & Belonging

Healthcare benefits

Job summary

Sephora USA, Inc. is seeking a Sales and Service Leader in Mishawaka, IN. You will lead by example, coaching a team to deliver exceptional client service, drive sales, and create an inclusive store environment.

The role emphasizes coaching, training, and daily operations support. The position requires at least 2 years of leadership experience in retail or service settings, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire the team to deliver exceptional client service and meet sales goals.
• Drive performance through strong client engagement and product knowledge.
• Coach for growth with ongoing feedback to raise team performance.
• Train for onboarding and continuous learning in service excellence and brand initiatives.
• Execute daily operations: assist with inventory, merchandising, and standards.
• Foster inclusivity and teamwork; promote an open, empowered culture.
• Uphold Sephora standards and policies for a safe, enjoyable shopping experience.

Skills

Leadership

Sales & Service

Communication

Team coaching

Job description

Sephora USA, Inc. is seeking a Sales and Service Leader in Mishawaka, IN. You will lead by example, coaching a team to deliver exceptional client service, drive sales, and create an inclusive store environment.

The role emphasizes coaching, training, and daily operations support. The position requires at least 2 years of leadership experience in retail or service settings, strong communication skills, and the ability to work in a fast-paced environment.