Beauty Retail Leader: Coaching & Client Experience

Sephora; Kansas City (MO); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora is seeking a Sales and Service Leader in Kansas City to guide a high-performing team, coach staff, and elevate client experiences in a fast-paced beauty retail setting.

You will drive store performance through expert product knowledge, personalized recommendations, and strong customer engagement while maintaining store standards and brand initiatives. Flexible scheduling includes evenings, weekends and holidays.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales

Client service

Communication

Teamwork

Coaching

Job description

Sephora is seeking a Sales and Service Leader in Kansas City to guide a high-performing team, coach staff, and elevate client experiences in a fast-paced beauty retail setting.

You will drive store performance through expert product knowledge, personalized recommendations, and strong customer engagement while maintaining store standards and brand initiatives. Flexible scheduling includes evenings, weekends and holidays.