Beauty Retail General Manager: Lead a High-Performing Store

Ulta Beauty; Daly City (CA); On-site; USD 58,000 - 80,000; Full time

Job summary

Ulta Beauty is seeking a General Manager to lead a high-performing store team and deliver top-line sales growth while maintaining exceptional guest experiences. This role requires strong financial oversight, staffing, and process discipline to drive profitability and compliance across all store operations.

The GM will coach managers, manage payroll budgets, and ensure onboarding and development of associates, fostering an inclusive and energetic work environment in line with Ulta Beauty’s values.

Qualifications

• Bachelor’s degree is preferred.
• 3-5+ years of fast-paced, retail management or other relevant work experience.
• Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
• Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team.

Responsibilities

• Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
• Address any issues identified by Ulta Beauty’s financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty’s goals set for their store and drive company profitability.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy.

Skills

Communication

Collaboration

Organizational skills

Flexibility

Microsoft Office

POS system

Apple devices

Leadership

Education

Bachelor's degree

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking a General Manager to lead a high-performing store team and deliver top-line sales growth while maintaining exceptional guest experiences. This role requires strong financial oversight, staffing, and process discipline to drive profitability and compliance across all store operations.

The GM will coach managers, manage payroll budgets, and ensure onboarding and development of associates, fostering an inclusive and energetic work environment in line with Ulta Beauty’s values.