Beauty Loyalty & CRM Lead — Growth & Engagement

Addresx; Northern (KY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee beauty product discounts

Paid time off and holiday leave

Professional development and training

Job summary

E.L.F. BEAUTY in the United States seeks an Associate Director, Loyalty & CRM to lead brand strategy, digital marketing, and customer engagement initiatives for the US market.

The role focuses on growing loyalty programs, campaigns, and partnerships to drive growth for a dynamic beauty brand. The ideal candidate has expertise in CRM, data-driven marketing, and cross-functional leadership, with a passion for beauty trends.

Qualifications

• Experience in beauty, cosmetics, personal care, or retail industry.
• Strong passion for beauty products and consumer experiences.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Licenses or certificates for Associate Director, Loyalty & CRM where required (e.g. cosmetology licence).

Responsibilities

• Represent E.L.F. BEAUTY professionally across all client, retail, and consumer touchpoints
• Deliver outstanding results in your core Associate Director, Loyalty & CRM duties with passion and precision
• Collaborate with cross-functional teams including marketing, sales, and operations
• Maintain deep knowledge of beauty product lines, trends, and competitive landscape
• Achieve and exceed performance targets, KPIs, and quality standards set by E.L.F. BEAUTY
• Provide exceptional service and expertise to clients, customers, or retail partners

Skills

Beauty industry experience

Brand strategy

Digital marketing

Campaign planning

Communication skills

Independent work

Team collaboration

Education

Cosmetology licence

Job description

E.L.F. BEAUTY in the United States seeks an Associate Director, Loyalty & CRM to lead brand strategy, digital marketing, and customer engagement initiatives for the US market.

The role focuses on growing loyalty programs, campaigns, and partnerships to drive growth for a dynamic beauty brand. The ideal candidate has expertise in CRM, data-driven marketing, and cross-functional leadership, with a passion for beauty trends.