Associate Director, Loyalty & CRM — E.L.F. BEAUTY

Addresx; Northern (KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee beauty product discounts

Paid time off and holiday leave

Professional development and training

Job summary

E.L.F. BEAUTY in the United States seeks an Associate Director, Loyalty & CRM to lead brand strategy, digital marketing, and customer engagement initiatives for the US market.

The role focuses on growing loyalty programs, campaigns, and partnerships to drive growth for a dynamic beauty brand. The ideal candidate has expertise in CRM, data-driven marketing, and cross-functional leadership, with a passion for beauty trends.

Qualifications

• Experience in beauty, cosmetics, personal care, or retail industry.
• Strong passion for beauty products and consumer experiences.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Licenses or certificates for Associate Director, Loyalty & CRM where required (e.g. cosmetology licence).

Responsibilities

• Represent E.L.F. BEAUTY professionally across all client, retail, and consumer touchpoints
• Deliver outstanding results in your core Associate Director, Loyalty & CRM duties with passion and precision
• Collaborate with cross-functional teams including marketing, sales, and operations
• Maintain deep knowledge of beauty product lines, trends, and competitive landscape
• Achieve and exceed performance targets, KPIs, and quality standards set by E.L.F. BEAUTY
• Provide exceptional service and expertise to clients, customers, or retail partners

Skills

Beauty industry experience

Brand strategy

Digital marketing

Campaign planning

Communication skills

Independent work

Team collaboration

Education

Cosmetology licence

Job description

Associate Director, Loyalty & CRM — E.L.F. BEAUTY

Associate Director, Loyalty & CRM at E.L.F. BEAUTY — United States, US (Full-time)

E.L.F. BEAUTY
United States
Full-time

$130

Position Overview

E.L.F. BEAUTY is hiring a Associate Director, Loyalty & CRM for its United States, United States operations. The ideal candidate brings expertise in brand strategy, digital marketing, social media management, campaign planning, consumer engagement, and beauty brand growth initiatives and a genuine passion for the beauty and personal care industry. E.L.F. BEAUTY is a recognised name in the USA beauty industry. This role offers outstanding growth potential within one of America’s most dynamic consumer sectors.

Key Responsibilities

• Represent E.L.F. BEAUTY professionally across all client, retail, and consumer touchpoints
• Deliver outstanding results in your core Associate Director, Loyalty & CRM duties with passion and precision
• Collaborate with cross-functional teams including marketing, sales, and operations
• Maintain deep knowledge of beauty product lines, trends, and competitive landscape
• Achieve and exceed performance targets, KPIs, and quality standards set by E.L.F. BEAUTY
• Provide exceptional service and expertise to clients, customers, or retail partners

Required Qualifications

• Relevant experience in the beauty, cosmetics, personal care, or retail industry
• Strong passion for beauty products, trends, and consumer experiences
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a collaborative team
• Relevant licences or certificates for Associate Director, Loyalty & CRM where required (e.g. cosmetology licence)
• Authorisation to work in the United States
• Competitive salary — $130
• Health, dental, and vision insurance
• Employee beauty product discounts
• Paid time off and holiday leave
• Professional development and training opportunities
• Collaborative team culture at E.L.F. BEAUTY

About E.L.F. BEAUTY

E.L.F. BEAUTY is an established player in the USA beauty industry, recognised for its commitment to innovation, quality, and consumer satisfaction. With operations in United States, United States and across the United States, E.L.F. BEAUTY offers its team members a vibrant, collaborative culture and the chance to make a real impact on the brands and products that consumers love.