Beauty Host: Sensory Guest Experience Specialist

L’Occitane at Mall of America; BLOOMINGTON (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

L’Occitane at Mall of America is seeking a Beauty Host for the holiday season to create a serene, sensory experience for guests and to build genuine relationships through personalized beauty moments.

The role emphasizes warm hospitality, teamwork, and flexibility in a sales-driven environment, with a focus on skincare, body care, and fragrance. Training is provided to deliver exceptional customer service.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Guest Experience & Hosting: Prioritize each guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer's needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Intent: Collaborate and be varied with communication styles as well as individual personalities within the team.

Job description

L’Occitane at Mall of America is seeking a Beauty Host for the holiday season to create a serene, sensory experience for guests and to build genuine relationships through personalized beauty moments.

The role emphasizes warm hospitality, teamwork, and flexibility in a sales-driven environment, with a focus on skincare, body care, and fragrance. Training is provided to deliver exceptional customer service.