Beauty Host: Elevate Guest Experience & Skincare

L'OCCITANE Group (B Corp); Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

L’Occitane invites you to join as a Beauty Host to welcome guests and craft a tranquil, sensorial shopping experience at our stores. You will greet guests like family, guide them through our product rituals, and create memorable moments as they explore skincare and fragrance.

We value strong communication, adaptability, and teamwork. You’ll collaborate with colleagues, respond to feedback with a positive mindset, and help maintain smooth store operations while delivering outstanding service.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Greet each guest with warm hospitality and provide a sensorial experience.
• Prioritize guest experience and anticipate needs.
• Welcome feedback with an open mind and growth mindset.
• Support store operations and take initiative to help customers.
• Mentor and encourage colleagues to foster a positive, inclusive team culture.
• Communicate clearly and adapt styles to different personalities.

Skills

Communication skills

Entrepreneurial attitude

Customer focus

Skincare interest

Adaptability

Tech basics

Job description

L’Occitane invites you to join as a Beauty Host to welcome guests and craft a tranquil, sensorial shopping experience at our stores. You will greet guests like family, guide them through our product rituals, and create memorable moments as they explore skincare and fragrance.

We value strong communication, adaptability, and teamwork. You’ll collaborate with colleagues, respond to feedback with a positive mindset, and help maintain smooth store operations while delivering outstanding service.