Beauty Experience Host: Create a Sensory Spa Moment

L'OCCITANE Group (B Corp); Bellevue (WA); On-site; USD 30,307 - 35,817; Full time

Job summary

L’Occitane Group in Bellevue, WA is hiring a Beauty Host to greet guests and create a sensory, welcoming experience in our iconic yellow doors. You will support store operations, engage customers, and foster a positive team culture while showcasing skincare and fragrance with warmth and care.

This role emphasizes hospitality, adaptability, and a sales-driven mindset, with opportunities to develop product knowledge and customer service skills in a dynamic beauty retailer.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Guest hospitality

Sales-minded

Strong communication

Problem solving

Adaptability

Tools

POS system

Inventory software

Job description

L’Occitane Group in Bellevue, WA is hiring a Beauty Host to greet guests and create a sensory, welcoming experience in our iconic yellow doors. You will support store operations, engage customers, and foster a positive team culture while showcasing skincare and fragrance with warmth and care.

This role emphasizes hospitality, adaptability, and a sales-driven mindset, with opportunities to develop product knowledge and customer service skills in a dynamic beauty retailer.