Beauty Experience Specialist

Ulta Beauty, Inc.; Lompoc (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver an exceptional guest experience in a fast-paced retail environment. You will engage guests, assess their needs, provide product recommendations, and perform makeup applications to drive sales.

Responsibilities include greeting guests, guiding them through promotions, assisting with online orders, and supporting in-store events while maintaining store cleanliness and inventory. A passion for beauty and strong customer service are essential.

Qualifications

• Demonstrates a passion for guest service and selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.

Skills

Guest service

Customer relationships

Cashier/POS proficiency

Product knowledge

Teamwork

Education

High school diploma is preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver an exceptional guest experience in a fast-paced retail environment. You will engage guests, assess their needs, provide product recommendations, and perform makeup applications to drive sales.

Responsibilities include greeting guests, guiding them through promotions, assisting with online orders, and supporting in-store events while maintaining store cleanliness and inventory. A passion for beauty and strong customer service are essential.