Beauty Experience Pro — Guest Service & Demos

Ulta; Hamilton Township (NJ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking a Beauty Advisor to deliver exceptional guest experiences, assist with makeup services, and support sales goals in-store. This role requires engaging customers, staying informed on products, and maintaining a high standard of store appearance.

The ideal candidate has strong customer service skills, knowledge of beauty products, and the ability to work with the leadership team to execute in-store events and promotions.

Qualifications

• High school diploma is preferred
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Greet and engage guests entering the store, inform them about products and services, and recommend Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events.
• Stay informed regarding new and existing products and services and be knowledgeable about ingredients and benefits.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales skills

Product knowledge

Troubleshooting

Teamwork

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Beauty Advisor to deliver exceptional guest experiences, assist with makeup services, and support sales goals in-store. This role requires engaging customers, staying informed on products, and maintaining a high standard of store appearance.

The ideal candidate has strong customer service skills, knowledge of beauty products, and the ability to work with the leadership team to execute in-store events and promotions.