Beauty Experience Host

L'OCCITANE Group (B Corp); Palo Alto (CA); On-site; USD 28,144 - 32,373; Full time

Job summary

L’OCCITANE Group is hiring a Beauty Host in Palo Alto to welcome guests and guide them through a serene, sensory experience at our iconic yellow doors. You’ll choreograph moments that feel personal and memorable, aligning with our commitment to customer care and brand ambiance.

In this role, you’ll anticipate guest needs, support daily store operations, and contribute to a collaborative, inclusive team environment.

Qualifications

• Clear communication and ability to solve problems creatively.
• Entrepreneurial mindset with experience in sales-driven environments.
• Focus on delivering customer satisfaction for internal and external customers.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptable and flexible to changing store needs.
• Basic technology skills for POS and store systems.

Responsibilities

• Greet guests warmly and provide a sensorial experience.
• Anticipate guest needs and strive to exceed expectations.
• Support store operations, policies, and procedures, taking initiative when needed.
• Foster a positive and inclusive team culture.
• Communicate effectively with teammates across different personalities.

Skills

Strong communication skills

Creative problem solving

Entrepreneurial attitude

Sales-driven background

Customer satisfaction focus

Skincare fragrance interest

Adaptability

Basic tech skills

Job description

L’OCCITANE Group is hiring a Beauty Host in Palo Alto to welcome guests and guide them through a serene, sensory experience at our iconic yellow doors. You’ll choreograph moments that feel personal and memorable, aligning with our commitment to customer care and brand ambiance.

In this role, you’ll anticipate guest needs, support daily store operations, and contribute to a collaborative, inclusive team environment.