Beauty Counter Manager: Elevate Experiences & Sales

Nordstrom; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical & Vision

Dental

Retirement & PTO

Job summary

Nordstrom Beauty Department in Portland is hiring a customer-focused associate to create personalized beauty experiences. You will perform makeup applications and skincare analyses, recommending products to match customer goals while fostering a welcoming, inclusive environment.

Role involves meeting personal and counter sales goals, collaborating with team members, and leveraging in-store and digital tools.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty

Sales skills

Communication

Multitasking

Organization

Ownership

Initiative

Flexibility

Job description

Nordstrom Beauty Department in Portland is hiring a customer-focused associate to create personalized beauty experiences. You will perform makeup applications and skincare analyses, recommending products to match customer goals while fostering a welcoming, inclusive environment.

Role involves meeting personal and counter sales goals, collaborating with team members, and leveraging in-store and digital tools.