Beauty Counter Manager — Commissioned Beauty Leader

Nordstrom, Inc.; Bellevue (WA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Off

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager in Bellevue to drive personalized beauty experiences, blend sales with teaching, and lead in-store and digital selling efforts. You will collaborate with peers, manage events, and stay current on beauty trends and brand partnerships.

The role emphasizes customer service, leadership in a commissioned environment, and ownership of counter performance with a focus on building loyalty through Nordstrom Rewards.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical Requirements:
• • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• • Frequent use of hands for grasping, fine manipulation, pushing and pulling
• • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive oftextandsocial media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty knowledge

Sales-driven

Team collaboration

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager in Bellevue to drive personalized beauty experiences, blend sales with teaching, and lead in-store and digital selling efforts. You will collaborate with peers, manage events, and stay current on beauty trends and brand partnerships.

The role emphasizes customer service, leadership in a commissioned environment, and ownership of counter performance with a focus on building loyalty through Nordstrom Rewards.