Beauty Counter Lead — Skincare & Sales Expert

Nordstrom, Inc.; Denver (CO); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Denver is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. You will balance sales with education, acting as both a salesperson and teacher to customers, across in-store and online channels.

The role emphasizes trends in beauty, vendor relationships and delivering a premium customer experience. A flexible schedule including evenings and weekends is required in a fast-paced, commission-based environment.

Qualifications

• Passion for customer service and beauty with trends in makeup and skincare.
• Excellent ability to connect with customers and handle concerns proactively.
• Empathy and respect for all customers during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with openness to networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer goals.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends and products through trainings.
• Manage sales, refunds, exchanges and build customer loyalty through Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Sales skills

Multitasking

Flexibility

Job description

Nordstrom, Inc. in Denver is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. You will balance sales with education, acting as both a salesperson and teacher to customers, across in-store and online channels.

The role emphasizes trends in beauty, vendor relationships and delivering a premium customer experience. A flexible schedule including evenings and weekends is required in a fast-paced, commission-based environment.