Beauty Counter Lead: Sales, Education & Events

Nordstrom; Schaumburg (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Merchandise Discount

Job summary

You will set counter goals, manage events, maintain brand relationships, and ensure the counter remains organized and ready. The environment is commission-based with opportunities for incentives and advancement.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers during makeup and skincare sessions.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and leverage networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer goals.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep department organized and customer-ready, with up-to-date beauty knowledge from trainings.
• Drive customer loyalty by Nordstrom Rewards program sign-ups.

Skills

Customer service

Beauty knowledge

Sales

Makeup application

Skincare

Tools

POS system

Job description

You will set counter goals, manage events, maintain brand relationships, and ensure the counter remains organized and ready. The environment is commission-based with opportunities for incentives and advancement.