Beauty Counter Lead: Digital Sales & Events

Nordstrom, Inc.; Bellevue (WA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical & Vision

Dental

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead the department, blend selling with education, and inspire the team to deliver personalized beauty experiences. You will drive sales, build customer loyalty, and coordinate events with brand partners while staying current on trends and products.

The role combines hands-on makeup applications with coaching; experience in a commission environment is valued, and flexibility to work evenings and weekends is required.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty trends

Makeup application

Skincare analysis

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead the department, blend selling with education, and inspire the team to deliver personalized beauty experiences. You will drive sales, build customer loyalty, and coordinate events with brand partners while staying current on trends and products.

The role combines hands-on makeup applications with coaching; experience in a commission environment is valued, and flexibility to work evenings and weekends is required.