Beauty Consultant & Skincare Expert

Macy's, Inc.; Arcadia (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Macy's, Inc. seeks a Cosmetic Sales Colleague (Beauty Advisor) in California to educate customers, demonstrate products, and provide tailored skincare and makeup consultations.

You will build lasting client relationships, drive sales, and participate in trainings while maintaining a welcoming, shoppable store environment. Full-time and part-time schedules include weekends; strong communication and hospitality are valued.

Qualifications

• At least 1 year of customer service or selling experience required.
• Flexible availability including days, evenings, weekends and holidays with regular, dependable attendance.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools, and promoting offers and launches.
• Meeting and surpassing daily sales goals by delivering exceptional service.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least 1 year of customer service or selling experience required.

Responsibilities

• Educate customers with makeup application and skincare recommendations.
• Conduct product demonstrations and tailored consultations.
• Build lasting client relationships through follow-up, virtual outreach, and personalized service.
• Keep the sales floor clean, organized, and updated with signage and pricing.
• Finish strong by communicating Loyalty program benefits and thanking customers by name.

Skills

Customer service

Communication

Sales experience

Product knowledge

Relationship building

Tools

POS system

Job description

Macy's, Inc. seeks a Cosmetic Sales Colleague (Beauty Advisor) in California to educate customers, demonstrate products, and provide tailored skincare and makeup consultations.

You will build lasting client relationships, drive sales, and participate in trainings while maintaining a welcoming, shoppable store environment. Full-time and part-time schedules include weekends; strong communication and hospitality are valued.