Beauty Concierge & Skincare Expert

Ulta Beauty, Inc.; Lawrence (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Beauty Advisor who delivers an exceptional guest experience by engaging customers, performing makeup applications, and maintaining store presentation.

You will support sales goals, assist with loyalty programs, and participate in in-store events and product demonstrations. The role requires a passion for beauty, strong customer service skills, and the ability to learn product knowledge to assist guests effectively.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology, including POS systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, omni-channel sales and shrink.
• Greet and engage each guest entering the store, personalize service to their needs, answer questions, and promote products/services.
• Resolve customer service concerns, handle refunds and exchanges, and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and support in-store events delivering exceptional guest experiences.
• Stay informed about new and existing products and their ingredients to better assist guests.
• Maintain prompt, regular attendance and keep an organized work area.

Skills

Guest service

POS technology

Customer relationships

Troubleshooting

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Beauty Advisor who delivers an exceptional guest experience by engaging customers, performing makeup applications, and maintaining store presentation.

You will support sales goals, assist with loyalty programs, and participate in in-store events and product demonstrations. The role requires a passion for beauty, strong customer service skills, and the ability to learn product knowledge to assist guests effectively.