Beauty Concierge - Skincare & Guest Experience

Ulta Beauty, Inc.; Knoxville (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience in a fast-paced retail setting. You will greet guests, assess their needs, demonstrate products, and assist with services and events to drive sales.

You’ll maintain shelves, process cashier transactions, and stay informed on the latest beauty offerings to better assist customers. Ideal candidates have a passion for beauty, strong guest service skills, and the ability to work with a team in a dynamic store

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Passion for guest service and selling.
• Proficient with basic technology (POS, Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Provide an exceptional guest experience by greeting and engaging each guest, answering questions about products and services, and promoting promotions and sales.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest service experience.
• Handle cashier tasks, process transactions, refunds, exchanges, and assist with online orders.
• Keep fixtures stocked, maintain store cleanliness, and ensure testers are available.
• Book appointments for services and assist with in-store events to deliver a superior guest experience while meeting sales goals.
• Stay informed about new and existing products, ingredients, and benefits to better serve guests.

Skills

Guest service

POS proficiency

Customer relationships

Troubleshooting

Teamwork

Education

High school diploma preferred

1 year of relevant experience

Tools

Apple devices

Job description

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience in a fast-paced retail setting. You will greet guests, assess their needs, demonstrate products, and assist with services and events to drive sales.

You’ll maintain shelves, process cashier transactions, and stay informed on the latest beauty offerings to better assist customers. Ideal candidates have a passion for beauty, strong guest service skills, and the ability to work with a team in a dynamic store