Beauty Concierge & Guest Experience Expert

Ulta Beauty, Inc.; Olathe (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

Ulta Beauty in the United States seeks a Beauty Advisor to deliver an exceptional guest experience by engaging guests to determine their needs and providing personalized service.

You will perform makeup applications, skincare analysis, product demonstrations, and support in-store events and appointments, while maintaining clean, stocked, and welcoming fixtures.

This role emphasizes product knowledge, proactive guest engagement, and teamwork with store leadership to drive sales and loyalty.

Qualifications

• High school diploma preferred.
• 1 year of relevant experience or equivalent combination of education and experience.

Responsibilities

• Contribute to meeting or exceeding store goals for retail and service sales.
• Greet and engage guests, personalize service, answer questions about products and services.
• Handle customer service, sales, refunds, and exchanges and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support the execution of services and in-store events.
• Stay informed regarding new and existing products and communicate benefits.
• Maintain prompt, regular attendance.

Skills

Guest service passion

POS system proficiency

Customer relationship

Troubleshooting

Teamwork/independence

Education

High school diploma preferred

1 year of relevant experience or equivalent

Job description

Ulta Beauty in the United States seeks a Beauty Advisor to deliver an exceptional guest experience by engaging guests to determine their needs and providing personalized service.

You will perform makeup applications, skincare analysis, product demonstrations, and support in-store events and appointments, while maintaining clean, stocked, and welcoming fixtures.

This role emphasizes product knowledge, proactive guest engagement, and teamwork with store leadership to drive sales and loyalty.