Beauty Advisor: Makeup & Skincare Expert

Macy's; Whitehall (Lehigh County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to serve as the trusted expert for customers seeking beauty insights and personalized experiences. You will educate, demonstrate, and tailor consultations to match each customer's needs and style.

In this role, you will build lasting client relationships, drive sales, and maintain an organized, inviting beauty area while staying current on trends and promotions. Flexible availability and strong communication are essential.

Qualifications

• At least 1 year of customer service or selling experience required.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Deliver personalized beauty experiences by building relationships, demonstrating product application, and educating on benefits.

Responsibilities

• Assist customers with beauty products and provide tailored consultations and makeup/skincare demonstrations.
• Educate customers on product benefits and usage; stay current on trends and new arrivals.
• Meet and surpass daily sales goals while delivering exceptional service and maintaining a shoppable, organized space.

Skills

Customer service

Sales

Communication

Time management

Product knowledge

Tools

POS system

Digital tools

Job description

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to serve as the trusted expert for customers seeking beauty insights and personalized experiences. You will educate, demonstrate, and tailor consultations to match each customer's needs and style.

In this role, you will build lasting client relationships, drive sales, and maintain an organized, inviting beauty area while staying current on trends and promotions. Flexible availability and strong communication are essential.