Beauty Advisor - Full Time - Shops at North Bridge

L'OCCITANE Group (B Corp); Chicago (IL); On-site; USD 25,154 - 28,929; Full time

Job summary

L'OCCITANE Group (B Corp) seeks a passionate Beauty Advisor in Chicago to enhance customer experiences. You will create a serene environment, guiding guests through their journey while fostering connections. Strong communication and problem-solving skills are essential, along with a customer-focused attitude.

The role involves greeting guests, supporting store operations, and contributing to a positive team culture. Pay ranges from $18.26 to $21.00 per hour, depending on experience. Join us in our commitment to sustainability while promoting beauty and well-being.

Qualifications

• Strong communication skills with a focus on positive guest interactions.
• Experience in a sales-driven environment is beneficial.
• Must be adaptable and flexible in a retail setting.

Responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Anticipate guest needs to exceed expectations.
• Support store operations by problem-solving and prioritizing customer needs.
• Foster a positive and inclusive team culture.

Skills

Strong communication skills

Creative problem-solving ability

Entrepreneurial attitude

Customer satisfaction focus

Interest in skincare and fragrance

Adaptability and flexibility

Basic technology skills

Job description

Who You Are

Embark on a serene journey as a Beauty Advisor with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth‑oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess

• Strong communication skills and creative problem‑solving ability.
• Entrepreneurial attitude with a background in a sales‑driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

The pay rate for this role is $18.26 - 21.00 an hour (based on skills and experience).

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in‑store initiatives, such as our in‑store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single‑use plastics, as well as by promoting our refill products to heat targets.