Beauty Advisor: Expert Guest Service & Pro Makeovers

Ulta Beauty; Surprise (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty is seeking a Beauty Advisor (BA) to deliver an exceptional guest experience, assist with makeup applications, skincare analysis, and product demonstrations to drive sales. The BA will greet guests, provide personalized service, inform them about promotions, and help with online orders while maintaining store standards.

The role requires the ability to work a flexible schedule, collaborate with team members, and stay informed about new products and services to better assist guests and

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Passion for guest service and selling.
• Proficient with POS systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.

Responsibilities

• Meet or exceed the store’s goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Provide exceptional service by greeting, engaging guests, and personalizing recommendations based on needs.
• Handle customer service, sales, refunds, exchanges, and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and support in-store events to enhance guest experience and sales.
• Stay informed about products and services to enhance guest interactions.

Skills

Guest service

Selling competency

Customer relationships

Troubleshooting

Independent & team work

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Beauty Advisor (BA) to deliver an exceptional guest experience, assist with makeup applications, skincare analysis, and product demonstrations to drive sales. The BA will greet guests, provide personalized service, inform them about promotions, and help with online orders while maintaining store standards.

The role requires the ability to work a flexible schedule, collaborate with team members, and stay informed about new products and services to better assist guests and