Beauty Advisor & Customer Experience Specialist

Sally Beauty Holdings, LLC; Ottawa (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Sally Beauty Holdings, LLC is seeking a Sales Associate/Beauty Advisor to create memorable shopping experiences. You will guide customers through hair color, cosmetics, skin care, and nails, offering recommendations and answering questions.

The role emphasizes relationship building, product knowledge, and helping customers enroll in the Loyalty program, with varied schedules and a commitment to Sally Beauty Culture Values.

Qualifications

• Customer service experience and a friendly, helpful demeanor.
• Ability to understand customer needs and explain product options clearly.
• Excellent communication and upselling skills.

Responsibilities

• Build relationships and inspire loyalty with customers.
• Recommend additional and complementary products to enhance the customer experience.
• Inform customers of current promotions and events to drive sales.
• Set up advertising displays and arrange merchandise to highlight sales and promotions.
• Ensure customers are informed about and enrolled in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty Culture Values.
• Offer flexible working hours to accommodate different schedules.

Skills

Customer service

Sales

Communication

Job description

Sally Beauty Holdings, LLC is seeking a Sales Associate/Beauty Advisor to create memorable shopping experiences. You will guide customers through hair color, cosmetics, skin care, and nails, offering recommendations and answering questions.

The role emphasizes relationship building, product knowledge, and helping customers enroll in the Loyalty program, with varied schedules and a commitment to Sally Beauty Culture Values.