Beauty Advisor

Ulta Beauty; Mishawaka (IN); On-site; USD 28,000 - 40,000; Full time

Job summary

Ulta Beauty is seeking a Beauty Advisor to provide exceptional guest experiences and support sales in a dynamic retail environment. The role involves engaging with customers, conducting sales transactions, and maintaining store standards. Ideal candidates will have a passion for beauty and strong customer service skills.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent preferred.
• Passion for guest service and sales competency.

Responsibilities

• Provide exceptional service by engaging guests and determining their needs.
• Conduct cashier tasks and maintain store cleanliness.
• Perform makeup applications and product demonstrations.

Skills

Guest service

Sales competency

Customer relationship skills

Troubleshooting ability

Teamwork

Education

High school diploma preferred

Tools

POS systems

Apple devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them skillfully and consistently through:

Performance

• Contributing to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink.
• Ensuring each guest receives exceptional service by greeting, engaging, personalizing service, answering questions, informing about promotions, and recommending products/services.
• Handling customer service, sales, refunds, exchanges, and supporting online orders.
• Performing makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Booking appointments and supporting in-store events to deliver an outstanding guest experience while achieving sales targets.
• Staying informed about new and existing products and services, understanding their ingredients and benefits.
• Maintaining prompt, regular attendance.

People

• Supporting an inclusive environment for teammates, peers, and guests.
• Sharing the benefits of the loyalty program with guests.
• Collaborating with managers and staff to grow the business.
• Participating in ongoing training to enhance skills and sales performance.

Process

• Ensuring compliance with company policies, procedures, and standards.
• Adhering to dress code.
• Keeping work areas replenished, signed, faced, and ensuring testers are available.
• Maintaining store cleanliness and standards.
• Participating in merchandise resets, planograms, displays, inventory, and shipment processing.
• Following loss prevention practices and providing excellent guest service.
• Executing other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year of relevant work experience or equivalent preferred.

Skills

• Passion for guest service and sales competency.
• Proficiency with basic technology (e.g., POS systems, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and as part of a team.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, pulling, pushing, reaching, twisting.
• Ability to lift up to 25 lbs. regularly.
• Coordination and manipulation of objects.

If an associate has a disability preventing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of products and salon services. We bring possibilities to life through the power of beauty each day in stores and online, with over 25,000 products from around 500 brands, including our private label. Our stores feature full-service salons with hair, skin, brow, and makeup services.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.