Beauty Advisor

ULTA Beauty; Warsaw (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Beauty Advisor, der leidenschaftlich für den Kundenservice ist und über Verkaufsfähigkeiten verfügt. In dieser Rolle werden Sie die Möglichkeit haben, mit einer Vielzahl von Kosmetik- und Pflegeprodukten zu arbeiten und das Einkaufserlebnis für die Gäste zu verbessern. Sie werden in einem inspirierenden Umfeld arbeiten, das Kreativität und Teamarbeit fördert, während Sie die Gäste in einem freundlichen und einladenden Rahmen unterstützen. Wenn Sie eine Leidenschaft für Schönheit und ein Engagement für hervorragenden Service haben, ist diese Position genau das Richtige für Sie.

Qualifications

• 1 Jahr relevante Berufserfahrung oder gleichwertige Ausbildung bevorzugt.
• Leidenschaft für Kundenservice und Verkaufsfähigkeiten.

Responsibilities

• Bereitstellung eines außergewöhnlichen Erlebnisses für alle Gäste.
• Durchführung von Produktdemonstrationen zur Verkaufsförderung.
• Unterstützung des Führungsteams bei Leistungszielen.

Skills

Kundenservice

Verkaufskompetenz

Technologiekompetenz (z.B. POS-Systeme)

Kundenbeziehungsmanagement

Teamarbeit

Eigenständiges Arbeiten

Problemlösungsfähigkeiten

Education

Abitur

Tools

POS-Systeme

Apple-Geräte

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)

The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities:

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Handle customer service, sales, refunds, and exchanges courteously and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while meeting sales goals.
• Stay informed about new and existing products and services, understanding their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, with guests and through Ulta’s systems.
• Collaborate with managers and staff to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to dress code.
• Drive sales by maintaining replenished, signed, and faced merchandise, and ensuring testers are available.
• Maintain store cleanliness and standards across all areas.
• Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing using Ulta’s technology and best practices.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred

Experience

• 1 year of relevant work experience or equivalent education and experience preferred

Skills

• Passion for guest service and sales competency
• Proficiency with basic technology (e.g., POS systems, Apple devices)
• Strong customer relationship skills
• Ability to troubleshoot
• Ability to work independently and in a team

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays

WORKING CONDITIONS

• Mobility throughout the store during shifts
• Frequent standing, bending, pulling, pushing, reaching, and twisting
• Ability to lift up to 25 lbs. regularly
• Coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine reasonable accommodations.

ABOUT ULTA BEAUTY

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of cosmetics, fragrances, skincare, hair care, and salon services. We bring possibilities to life through our stores and online, with over 25,000 products from approximately 500 brands, including our own private label. We also feature full-service salons in every store.

We consider all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws and ordinances.