Beauty Advisor

L'Occitane En Provence; Arcadia (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

L’Occitane Santa Anita in Arcadia, CA is seeking a Beauty Advisor to welcome guests and create a sensory skincare experience at our iconic yellow doors. You will greet guests, tailor recommendations, and ensure a tranquil shopping environment that reflects our brand's heritage.

The ideal candidate communicates clearly, thrives in a sales-driven setting, and cares about customer satisfaction. A passion for skincare and fragrances helps you connect with guests and contribute to an inviting,

Qualifications

• Excellent communication and problem-solving skills.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Customer satisfaction mindset for internal and external customers.
• Interest in skincare, body care and fragrance.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Greet every guest as if they were a cherished guest in your home, offering a sensorial experience.
• Anticipate guests' needs and strive to exceed expectations.
• Welcome feedback with a growth-oriented mindset.
• Support store operations, policies and procedures with initiative.
• Mentor and encourage team, fostering a positive, inclusive culture.
• Collaborate with the team using varied communication styles.

Skills

Strong communication

Sales-driven

Customer focus

Skincare interest

Adaptable

Tech basics

Job description

Who You Are:

Embark on a serene journey as a Beauty Advisor with L’Occitane Santa Anita. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

The pay range for this role is $19.36 - $22.26 an hour (based on skills and experience).

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.