BEACON SOLUTIONS ANALYST

OCHIN, Inc.; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

OCHIN, Inc. seeks an Epic Beacon Application Analyst to configure and support Epic EHR workflows for member organizations. The role focuses on secure patient care data, physician workflows, and billing information within Epic front desk and related services.

The ideal candidate will have 3–5 years as an Epic Application Analyst, with at least 1 year of Epic build experience and Epic Beacon certifications. Remote work environment with nationwide travel as needed.

Qualifications

• Epic Beacon Certifications are required for the role.
• Minimum of 3 years in a similar or relevant role; EPIC certification may substitute.
• 3–5 years as an Epic Application Analyst; at least 1 year of Epic build experience preferred.
• Experience in Healthcare IT is required.
• Bachelor’s Degree or equivalent combination of education and experience.

Responsibilities

• Configure and support Epic Beacon and related products to enable efficient workflows.
• Serve as Level 2 technical support for integrated products and resolve issues.
• Collaborate with Help Desk on JIRA resolutions and vendor calls.
• Lead training sessions and mentor junior analysts on workflows.
• Travel to support new member implementations and on-site software installations.

Skills

Epic Beacon Certifications

Epic Application Analyst experience

Healthcare IT experience

Excel proficiency

Education

Bachelor’s Degree preferred or equivalent

Tools

JIRA

Job description

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for several new positions to meet increasing demand. When you choose to join OCHIN, you could continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Epic Beacon Application Analyst supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our new members. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.

Essential Duties

• Epic Beacon Certifications are required, experience managing therapy plans is a plus.
• Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.
• The ideal candidate will have 3-5 years of experience as an Epic Application Analyst, must have minimum of 1 year of Epic build experience, implementation build experience is highly desired.
• Work history in Healthcare IT is required.
• Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
• Intermediate proficiency in Microsoft Excel.
• Perform routine build and configuration in Epic and related products.
• Act as Level 2 technical support for many ancillary integrated products. This entails:
  • Collecting and resolving issues
  • Coordinating with Help Desk on JIRA resolution
  • Helping the product owner to put together agendas for vendor calls
  • Representing OCHIN on vendor calls from a technical perspective
  • Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model.
  • Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.
  • Discuss and provide workflow solutions and ensure understanding of the system through hands on training.

Requirements

• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Service Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.
• Lead training and work groups for members.
• Mentor, coach, and train less experienced analysts.
• Develop and share workflow best practices.
• Travel to support new members on-site with software installations
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

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#Epic Beacon Certification