Beachside Reservations Specialist

Davidson Hospitality Group.; Carlsbad (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

Cape Rey Carlsbad Beach, A Hilton Resort & Spa is seeking a Reservations Agent to join our guest-focused team. You will handle reservations, answer inquiries, and assist guests in planning their stay with a professional and friendly approach.

The ideal candidate is energetic, has strong communication skills, and can thrive in a fast-paced hospitality environment. Weekend and holiday availability is required, with opportunities for growth within a leading Hilton-branded resort.

Qualifications

• Strong communication and interpersonal skills
• Experience in hospitality or customer service preferred
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn and grow in the role

Responsibilities

• Provide exceptional customer service and assist guests in booking their stay.
• Maintain accurate reservations and guest details with attention to detail.
• Communicate clearly with guests and team members to ensure a seamless booking experience.

Skills

Communication skills

Customer service

Multitasking

Positive attitude

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Cape Rey Carlsbad Beach, A Hilton Resort & Spa is seeking a Reservations Agent to join our guest-focused team. You will handle reservations, answer inquiries, and assist guests in planning their stay with a professional and friendly approach.

The ideal candidate is energetic, has strong communication skills, and can thrive in a fast-paced hospitality environment. Weekend and holiday availability is required, with opportunities for growth within a leading Hilton-branded resort.