Reservations Agent

Davidson Hospitality Group; Carlsbad (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision Coverage

Hotel discounts

401K match

Paid Time Off

Job summary

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, part of Davidson Hospitality Group, is seeking a Reservations Agent in Carlsbad, CA. You will assist guests in booking stays, provide outstanding service, and support front desk operations in a fast-paced setting.

Ideal candidates are energetic, possess excellent communication, multitask well, and are flexible to work weekends and holidays. We offer comprehensive benefits and employee discounts in a luxury resort context.

Qualifications

• High school diploma or equivalent
• Hospitality or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays

Skills

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Reservation software experience

Flexible hours

Hospitality experience

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Property Description

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, modern amenities, and a serene atmosphere, creating a truly exceptional work environment. As a member of the Cape Rey Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive team, and be a part of a world-class Hilton brand. Join us in creating memorable experiences and become a valued member of our team at Cape Rey Carlsbad Beach, A Hilton Resort & Spa!

Overview

We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry,

Qualifications

High school diploma or equivalentPrevious experience in hospitality or customer service preferredStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentExcellent organizational skills and attention to detailBasic computer skills and experience with reservation softwareAbility to work flexible hours, including weekends and holidaysPositive attitude and willingness to learn and grow in the role

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 22.00 - USD 22.00 /Hr.