Beachfront Resort Security Officer - Guest Safety

Highgate; Florida; Hybride; USD 21 000 - 30 000; Plein temps

Résumé du poste

TradeWinds Island Resorts in Florida is seeking a Security Officer to provide a safe, secure environment across its two Gulf Coast destinations. The role involves patrolling properties, observing activities, and supporting loss-prevention objectives.

Responsibilities include responding to emergencies, maintaining access control, and documenting incidents. Candidates should have a high school diploma or equivalent, a valid driver's license, and a commitment to exceptional guest service.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid Driver's License.
• Strong dedication to excellent customer service.

Responsabilités

• Use proper radio etiquette at all times.
• Maintain confidentiality with respect to guest and employee incidents.
• Access secured areas for authorized personnel.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Respond to altercations, and investigate.
• Have knowledge of hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR as necessary.
• Challenge suspicious persons.
• Check safety hazards.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, illnesses and crimes against the hotel.
• Document all deliveries.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Connaissances

Customer service

Emergency response

Access control

Incident reporting

Radio etiquette

CCTV monitoring

First Aid/CPR

Physical fitness

Valid Driver's License

Computer literacy

Formation

High School diploma or equivalent

Outils

Locking systems

Description du poste

TradeWinds Island Resorts in Florida is seeking a Security Officer to provide a safe, secure environment across its two Gulf Coast destinations. The role involves patrolling properties, observing activities, and supporting loss-prevention objectives.

Responsibilities include responding to emergencies, maintaining access control, and documenting incidents. Candidates should have a high school diploma or equivalent, a valid driver's license, and a commitment to exceptional guest service.