Security Officer

Highgate; Florida; Híbrido; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

TradeWinds Island Resorts in Florida is seeking a Security Officer to provide a safe, secure environment across its two Gulf Coast destinations. The role involves patrolling properties, observing activities, and supporting loss-prevention objectives.

Responsibilities include responding to emergencies, maintaining access control, and documenting incidents. Candidates should have a high school diploma or equivalent, a valid driver's license, and a commitment to exceptional guest service.

Formación

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid Driver's License.
• Strong dedication to excellent customer service.

Responsabilidades

• Use proper radio etiquette at all times.
• Maintain confidentiality with respect to guest and employee incidents.
• Access secured areas for authorized personnel.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Respond to altercations, and investigate.
• Have knowledge of hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR as necessary.
• Challenge suspicious persons.
• Check safety hazards.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, illnesses and crimes against the hotel.
• Document all deliveries.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Conocimientos

Customer service

Emergency response

Access control

Incident reporting

Radio etiquette

CCTV monitoring

First Aid/CPR

Physical fitness

Valid Driver's License

Computer literacy

Educación

High School diploma or equivalent

Herramientas

Locking systems

Descripción del empleo

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview

Follow your passion all the way to paradise atTradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row!TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.

TradeWinds Island Resorts is currently seeking a Security Officer to proudly provide a safe, secure, and accident-free environment. The Security Officer will be challenged with traversing the resort properties to observe, monitor, report and document daily activities in support of resort loss-prevention objectives.

Responsibilities

• Use proper radio etiquette at all times
• Maintain confidentiality with respect to guest and employee incidents
• Access secured areas for authorized personnel
• Respond to emergency situations, including medical, security, guest complaints, etc
• Respond to altercations, and investigate
• Have knowledge of hotel and guestroom locking systems
• Monitor TV cameras, if applicable
• Administer First Aid/CPR as necessary
• Challenge suspicious persons
• Check safety hazards
• Complete Incident/Accident reports in a clear and concise manner
• Monitor employees as they enter and exit the building
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel
• Document all deliveries
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid Driver's License

• Ability to physically deter individuals who pose a threat to employee and/or guests

• Must possess a strong dedication to excellent customer service
• Have a strong work ethic, and ability to work around sensitive material
• Must be able to safely lift upwards of 50lbs or more
• Must be able to stand and walk for long periods
• Must be able to work in Florida's hot climate for upwards of 8 hour shifts
• Working knowledge of computer
• Must have open availability, including evenings, weekends and holidays, as they are our busiest times.