Beach Balance Assistant

ADP, Inc.; Long Beach (CA); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Beach Balance Assistant at the CSULB Beach Balance Center in Long Beach, CA assists members with programs, coordinates events, and maintains daily operations. The role emphasizes friendly customer service, program registration, and collaboration with Student Wellness staff.

Ideal candidates are CSULB students enrolled in at least 6 units, with prior customer service experience and a desire to work in a diverse campus environment. Shifts include evenings and weekends as needed.

Qualifications

• Previous experience in customer service is preferred.
• Recreation, Kinesiology and Health Services majors are preferred, but not required.
• Must be a current and active CSULB student enrolled in a minimum of 6 units.

Responsibilities

• Greet and welcome all Beach Balance Center constituents and build positive relationships.
• Explain benefits and assist with registration for Beach Balance Center programs (massage therapy, biofeedback, wellness coaching).
• Assist with opening/closing of the Beach Balance Center.
• Maintain calendar for Beach Balance Center activities.
• Answer phones and respond to questions about SRWC programs and features.
• Respond to participant emails in a timely and professional manner.
• Attend monthly staff meetings and trainings.
• Assist with office tasks (filing, scanning, etc.) and with special projects as needed.
• Support coverage for shifts including evenings, weekends, or events.

Skills

Customer service

Student development

Leadership

Diversity awareness

Education

CSULB student (6 units)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Beach Balance Assistant

Student Wellness and Recreation Center, Long Beach, CA, US

GENERAL STATEMENT

Under the general supervision of the Membership & Wellness Manager, the Beach Balance Assistant provides information to members and establishes the benefits of the Beach Balance Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1. Greets and welcomes all constituents of the SRWC Beach Balance Center with courtesy and develops relationships that ensure member use and satisfaction.

2. Explain the benefits and assist constituents in registering for Beach Balance Center related programs by performing a variety of tasks including but not limited to program registration and promotion of massage therapy, biofeedback assessment and wellness coaching.

3. Assists with opening and closing of the Beach Balance Center.

4. Embodies ASI Recreation mission and demonstrates it on a daily basis.

5. Maintain calendar for the Beach Balance Center activities.

6. Answer phones and assists with questions and concerns about the Beach Balance Center and all SRWC programs and features.

7. Respond to participant emails in a timely and professional manner.

8. Attend monthly staff meetings and ongoing trainings.

9. Assists in office work (filing, faxing, photocopying, scanning etc.) as needed.

10. Assists with special projects (ideation, planning, and execution of programming) as needed.

11. Other duties as assigned, reasonably within the scope of the job.

MINIMUM QUALIFICATIONS

Education and/or Experience

Previous experience in customer service is preferred. Recreation, Kinesiology and Health Services majors are preferred, but not required. Must be a current and active CSULB student enrolled in a minimum of 6 units.

Knowledge and Abilities

A successful candidate will possess strong student development knowledge and the ability to connect well with students. Must be willing to work with an ethnically and culturally diverse group of student staff and volunteers. Willingness to research information and professional organizations. Exceptional customer skills are a must. Must possess enhanced leadership skills and be able to work in a diverse environment.

OTHER QUALIFICATIONS

Schedule

This position is an annual, year-round position that works through the winter and summer academic breaks. Must be available to work a minimum of 8 hours per week with the flexibility to cover up to 20 hours per week as needed. Shifts may include evenings, weekends, and special events, and scheduled hours may fluctuate based on departmental needs and event activity.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit a at a desk or computer workstation and use hands and fingers to key data, sort documents, and file paperwork. The employee is frequently required to stand and be able to talk or hear in interactions with others. The employee is occasionally required to walk to other offices within the building and around the campus. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Note: This is a union position. Please contact Human Resources with questions.