BDC Representatives

CarGuys Inc.; Crestwood (IL); On-site; USD 53,000 - 89,000; Full time

Benefits offered by this job

High earnings potential

Base pay + commissions

CRM tools & training

Job summary

CarGuys Inc. is seeking automotive BDC professionals to handle inbound calls, internet leads, and customer inquiries, while scheduling sales and service appointments across a nationwide network of dealers.

The role emphasizes strong communication, high call-volume management, and effective lead follow-up, with opportunities for commissions and performance bonuses in a fast-paced environment.

Qualifications

• Experience in automotive BDC, call center, customer service, or sales preferred.
• Strong communication and phone skills.
• Ability to manage high call volume and internet leads.
• Basic computer and CRM skills.
• Customer-focused and goal-driven mindset.

Responsibilities

• Handle inbound calls, internet leads, and customer inquiries.
• Schedule sales and service appointments.
• Follow up with customers via phone, email, and text.
• Manage leads and communication within CRM systems.
• Confirm appointments and maintain consistent follow-up.
• Support dealership sales teams and increase showroom traffic.
• Meet daily and monthly appointment and performance goals.

Skills

Strong communication

Phone skills

CRM skills

Customer service

High call volume management

Tools

CRM systems

Job description

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP – UP TO $89,000+ PER YEAR

CarGuys Inc. – High-Paying Automotive BDC Jobs Nationwide

LOCATION

Nationwide automotive BDC representative opportunities with dealerships and dealer groups

JOB TYPE

Full-Time

Base Pay + Commission + Bonuses

ABOUT THE ROLE

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects BDC representatives, internet sales coordinators, and customer service representatives with top-performing automotive dealerships across the U.S. and Canada.

We work with employers actively hiring automotive BDC representatives and internet sales agents who specialize in handling inbound leads, phone calls, and customer follow-up. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER

• High Earning Potential for BDC Representatives
  
  
  
  • Competitive base pay
  
  
  • Commission and performance bonuses
  
  
  
  


• High-Volume Dealership Environments
  
  
  
  • Strong lead flow and internet traffic
  
  
  • CRM tools and training provided
  
  
  
  


• Career Growth Opportunities
  
  
  
  • Advancement into automotive sales or BDC management
  
  
  • Ongoing training in CRM systems and sales processes
  
  
  
  

WHY WORK WITH CARGUYS INC.

• Access to top automotive BDC representative and customer service jobs


• Personalized job matching


• No cost to candidates — employers retain our services

BDC REPRESENTATIVE RESPONSIBILITIES

• Handle inbound calls, internet leads, and customer inquiries


• Schedule sales and service appointments


• Follow up with customers via phone, email, and text


• Manage leads and communication within CRM systems


• Confirm appointments and maintain consistent follow-up


• Support dealership sales teams and increase showroom traffic


• Meet daily and monthly appointment and performance goals

BDC REPRESENTATIVE QUALIFICATIONS

• Experience in automotive BDC, call center, customer service, or sales preferred


• Strong communication and phone skills


• Ability to manage high call volume and internet leads


• Basic computer and CRM skills


• Customer-focused and goal-driven mindset

BDC REPRESENTATIVE SKILLS

Skills include customer service, communication, phone handling, inbound and outbound calls, appointment setting, lead management, CRM systems, customer follow-up, and sales support. Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly valued.

Strong ability to manage internet leads, handle objections, schedule appointments, and maintain consistent communication with customers.

Keywords: BDC representative, automotive BDC, internet sales coordinator, customer service representative, call center representative, appointment setter, dealership BDC, CRM, inbound calls, outbound calls, lead management

HOW IT WORKS

You are applying through CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter. Automotive dealerships and dealer groups partner with us to hire BDC representatives and customer service professionals. If selected, your resume will be forwarded to a local employer.