Receptionist - Ira Toyota of Danvers

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in automotive retail is seeking a qualified Receptionist to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your responsibilities will include managing incoming calls, scheduling appointments, and handling cashiering duties. The company offers a professional work environment with opportunities for training and advancement, along with a comprehensive benefits package that includes health insurance and a 401(k) plan. If you are dedicated to providing outstanding customer service and thrive in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Qualifications

• Previous automotive/dealership experience is a plus.
• Good written and verbal communication skills are essential.

Responsibilities

• Answer incoming calls and direct them appropriately.
• Assist customers in scheduling appointments for repairs.
• Perform cashiering duties and manage cash drawer.

Skills

Communication Skills

Customer Service Skills

Cash Handling

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Overview

Ira Toyota of Danvers is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified RECEPTIONIST to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Answer all incoming department telephone calls according to company policies and good telephone etiquette.
• Direct telephone calls to the appropriate parties, as necessary.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Assist Customers in scheduling appointments for repairs.
• Organize paperwork for incoming appointments.
• Perform cashiering duties for payment of repairs.
• Handle and account for the cash in and out in the assigned cash drawer.
• Provide support with emailing, typing, mail, filing, etc.

Qualifications:

• Previous automotive/dealership experience is a plus.
• Good communication skills both written and verbal.
• Professional appearance and work ethic.
• Saturday availability.
• Superior customer service skills.
• High school diploma or the equivalent.

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

To learn more about our company, visit www.group1auto.com.

Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.*

Group 1 Automotive is an equal opportunity employer.