BDC Representative

Nielsen Automotive Group; New Jersey; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free college with Strayer University

Paid training

Medical, dental, and vision insurance

Life insurance

401K retirement account

Paid time off

Job summary

Franklin Sussex Auto Mall in Sussex, NJ is seeking experienced BDC Representatives to join the internet sales team. This entry-level role offers strong earning potential through base pay plus commissions and is ideal for someone looking to break into automotive sales or grow existing skills.

You’ll respond to inquiries, schedule appointments, follow up with customers by phone, email, and text, and maintain CRM records.

Qualifications

• Excellent communication across phone, email, and text.
• Positive attitude and willingness to learn.
• Customer service or call center experience is a plus.

Responsibilities

• Respond promptly to internet inquiries, leads, and customer questions.
• Schedule appointments for the sales team.
• Follow up with customers via phone, email, and text.
• Maintain accurate records in CRM systems.
• Provide a professional, friendly first impression of the dealership.
• Work closely with the sales team to help drive showroom traffic.

Skills

Communication skills

Customer service

Multitasking

Basic computer skills

Job description

Franklin Sussex Auto Mall is looking for experienced BDC Representatives! Location: Sussex, NJ Compensation: Base + Commission

About the Role:

We’re looking for motivated and customer-focused Business Development Center (BDC) Representatives to join our dealership’s internet sales team. This is an entry-level opportunity with strong earning potential, ideal for someone eager to break into automotive sales or grow an existing skill set.

What You’ll Do:

• Respond promptly to internet inquiries, leads, and customer questions
• Schedule appointments for the sales team
• Follow up with customers via phone, email, and text
• Maintain accurate records in CRM systems
• Provide a professional, friendly first impression of the dealership
• Work closely with the sales team to help drive showroom traffic

What We’re Looking For:

• Strong communication skills (phone, email, and text)
• Positive attitude and willingness to learn
• Basic computer skills and ability to multitask
• Customer service or call center experience is a plus
• Automotive experience is a bonus—but not required

Sign-On Bonus:

Candidates with prior BDC, internet sales, or automotive dealership experience may qualify for a sign-on bonus based on experience level.

What We Offer:

• FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
• Paid training and career growth opportunities
• Medical, dental, and vision insurance
• Life insurance
• 401K retirement account
• Paid time off

Why Join Us?

This is a great opportunity to start or grow your career in automotive sales without needing prior dealership experience. If you’re driven, organized, and enjoy helping customers, we want to hear from you.