BDC Operator

Reliable Chevrolet; Springfield (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation of $16 per hr

Health insurance options

Paid time off and sick leave

Retirement savings plan

Employee discounts on automotive items

Job summary

Reliable Chevrolet Springfield is seeking a friendly Body Shop Receptionist to greet customers, answer calls, and coordinate appointments, ensuring a welcoming, professional front desk.

You will assist with paperwork, communicate with service and sales teams, and maintain an organized reception area while delivering exceptional customer service in a fast-paced auto shop environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or receptionist role preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and provide them with necessary information.
• Answer phone calls and direct them to the appropriate department.
• Schedule appointments and maintain the appointment calendar.
• Assist in processing paperwork and documentation.
• Communicate effectively with the service and sales departments.
• Handle customer inquiries and resolve issues in a timely manner.
• Maintain a clean and organized reception area.

Skills

Communication

Interpersonal skills

Detail-oriented

Education

High school diploma

Tools

Microsoft Office Suite

Excel

Job description

Description of the role:
The Body Shop Receptionist is responsible for maintaining a professional and welcoming atmosphere at Reliable Chevrolet Springfield's body shop. This individual will be the first point of contact for customers and will assist in providing exceptional customer service.

Responsibilities:

• - Greet customers and provide them with necessary information
• - Answer phone calls and direct them to the appropriate department
• - Schedule appointments and maintain the appointment calendar
• - Assist in processing paperwork and documentation
• - Communicate effectively with the service and sales departments
• - Handle customer inquiries and resolve any issues in a timely manner
• - Maintain a clean and organized reception area

Requirements:

• - High school diploma or equivalent
• - Previous experience in customer service or receptionist role is preferred
• - Excellent communication and interpersonal skills
• - Proficient in Microsoft Office Suite, Excel
• - Detail-oriented and highly organized

Benefits:

• - Competitive compensation of $16 per hour
• - Health insurance options
• - Paid time off and sick leave
• - Retirement savings plan
• - Employee discounts on automotive services and products

About the Company:

Reliable Chevrolet Springfield is a reputable automotive dealership located in Springfield, Missouri. We are committed to providing exceptional customer service and offering a wide range of new and used vehicles. Our dedicated team strives to create a positive and supportive work environment for all employees.