BDC Operator

Berkshire Hathaway Automotive; Springfield (AL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Sick leave

Retirement plan

Employee discounts

Job summary

Reliable Chevrolet Springfield is hiring a Body Shop Receptionist to maintain a professional, welcoming front desk in the body shop. You will be the first contact for customers, answer calls, schedule visits, and support paperwork and documentation while coordinating with service and sales teams.

The role demands strong communication, organization, and a customer-first attitude. This on-site position offers benefits including health insurance, PTO, and retirement savings options.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and interpersonal skills are essential.
• Proficient in Microsoft Office Suite and Excel.

Responsibilities

• Greet customers and provide them with necessary information.
• Answer phone calls and direct them to the appropriate department.
• Schedule appointments and maintain the appointment calendar.
• Assist in processing paperwork and documentation.
• Communicate effectively with the service and sales departments.
• Handle customer inquiries and resolve issues promptly.
• Maintain a clean and organized reception area.

Skills

Excellent communication

Interpersonal skills

Microsoft Office Suite

Excel

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Excel

Job description

Description of the role:
The Body Shop Receptionist is responsible for maintaining a professional and welcoming atmosphere at Reliable Chevrolet Springfield's body shop. This individual will be the first point of contact for customers and will assist in providing exceptional customer service.

Responsibilities:

• - Greet customers and provide them with necessary information
• - Answer phone calls and direct them to the appropriate department
• - Schedule appointments and maintain the appointment calendar
• - Assist in processing paperwork and documentation
• - Communicate effectively with the service and sales departments
• - Handle customer inquiries and resolve any issues in a timely manner
• - Maintain a clean and organized reception area

Requirements:

• - High school diploma or equivalent
• - Previous experience in customer service or receptionist role is preferred
• - Excellent communication and interpersonal skills
• - Proficient in Microsoft Office Suite, Excel
• - Detail-oriented and highly organized

Benefits:

• - Competitive compensation of $16 per hour
• - Health insurance options
• - Paid time off and sick leave
• - Retirement savings plan
• - Employee discounts on automotive services and products

About the Company:

Reliable Chevrolet Springfield is a reputable automotive dealership located in Springfield, Missouri. We are committed to providing exceptional customer service and offering a wide range of new and used vehicles. Our dedicated team strives to create a positive and supportive work environment for all employees.