BDC Bilingual Guest Relations Specialist

SW Automotive Management; Littleton (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training opportunities

401(k) with company match

Paid Time Off

Job summary

Schomp Automotive Group is seeking a Customer Service Agent at our Littleton location. You will handle inbound calls, schedule service appointments, and ensure guests receive a first-class experience.

The role supports multiple service departments and requires strong communication and guest-relations skills. The position offers an hourly pay starting at 19.29 with bonus potential, a flexible schedule, and opportunities for advancement.

Qualifications

• Must be able to work some evenings, Saturdays, and holidays.
• Call center experience is a plus but not required.
• Guest relations experience is a plus but not required.

Responsibilities

• Answer inbound phone calls from customers and schedule service appointments.
• Build rapport with guests and provide a first-class guest experience.
• Respond quickly to guest needs and questions during each call.

Skills

Call center experience

Guest relations experience

Excellent communication

Evenings/weekends availability

Job description

Job Description:Location: 5067 S Wadsworth Blvd, Littleton, CO 80123Career Area: Customer ServiceEmployment Type: Full TimePosition Type: HourlyPay: Starting at $19.29 per hour plus bonusThe application window is expected to close on October 31st, 2026.At Schomp, our Corporate positions provide valued support to our dealerships and customers. We are looking for top talent ready to join our forward-thinking, high volume, dynamic organization.We encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations.The Schomp Corporate team dedicates time in supporting its employees and recognizing achievements through the monthly MVP award. We also encourage and provide opportunities for our employees to support SchompSpark - giving back to our community in the areas of children’s and educational organizations.If you are looking for an amazing team of hard working and fun individuals, apply now!Why Schomp BDC?Flexible schedule! We will schedule you based on your needs!Opportunities for advancementContinued Training through SchompWork life balance, we respect your time away from work and believe that you should have time to enjoy your life outside of the officeWhy Schomp:Full suite of insurances - medical, dental, lifePet insurance, you read that right, insurance for your furry or not so furry friends401(k) with company matchPaid Time off - Vacation, sick and benefit daysShort term and long term disabilityAccident insuranceOn site Gym/ Gym reimbursementCulture that values and recognizesCommitted to your career, leadership and development trainingThe best part of automotive: Employees are eligible for discounts on vehicles, parts and serviceDaily Responsibilities:As a Customer Service Agent, you’ll be answering inbound phone calls from our customers. No automotive knowledge is required. We keep our multiple Service Departments running by scheduling service appointments with our customers, and ensuring all of their questions and needs are met during each phone call.Effectively manage a high volume of workBuild rapport with guestsEnhance the service process by creating a first class guest experienceProvide an exceptional first impression when speaking with guestsRespond quickly to the needs of the guestsUtilize our company’s core values:CompetitiveConsistentAdaptableRespectfulEmpatheticRequirements:Must be able to work some evenings, Saturdays, and holidaysWe are open Monday through Friday, 7am to 7pm, and Saturdays 8am to 7pmWe are closed on SundaysCall center experience is a plus but not requiredGuest relations experience is a plus but not requiredSchomp Automotive Group is an Equal Opportunity EmployerThe compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [e-mail] or contact 720-800-6265.