BDC Associate

Blue Compass RV; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

FSAs

Life Insurance

Paid Time Off

Paid Holidays

401K

Gas Discount

Pet Insurance

5‑day work week

Employee Assistance Program

Training and Development Programs

Referral Program

Identity Theft Protection

Legal Coverage

Job summary

Blue Compass RV in Cincinnati, OH is seeking a Business Development Sales Associate to manage incoming internet and phone customers, identify sales leads, qualify prospects, and set appointments for the sales team.

Ideal candidates are organized, motivated, and experienced in lead follow-up and appointment setting with a passion for the RV industry and customer service, and comfortable using CRM tools to track interactions.

Qualifications

• Experience in appointment setting, telemarketing, or sales support in RV/automotive/outdoor recreation is a plus but not required.
• Ability to build rapport with customers online, via text, email, and phone.
• Strong phone and email communication skills.
• Positive, goal-oriented and driven to succeed in a fast-paced environment.
• Comfortable using CRM software to track leads.
• Willing to work weekends.

Responsibilities

• Identify and engage potential customers through phone calls, emails, and texts to qualify them as potential buyers of RV products.
• Contact prospective customers and schedule appointments for the sales team to conduct product demonstrations and follow-up meetings.
• Proactively ask for the sale or encourage scheduling a test drive, viewing, or consultation when interest is evident.
• Use CRM tools to log interactions, maintain a pipeline of leads, and track appointment status.

Skills

Appointment setting

Telemarketing

CRM software

Excellent communication

Weekend availability

Tools

CRM software

Job description

Overview

Start your journey with Blue Compass RV as we are looking for Business Development Sales Associates to join our team and manage incoming internet and phone customers.

Role

The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays a critical role in initiating the customer journey by making connections, gathering information, and scheduling appointments with qualified buyers. The ideal candidate will be highly organized, motivated, and experienced in lead follow‑up and appointment setting, with a passion for the RV industry and customer service.

Responsibilities

• Identify and engage potential customers through phone calls, emails, and texts to qualify them as potential buyers of our RV products.
• Contact prospective customers and schedule appointments for the sales team to conduct personalized product demonstrations and follow‑up meetings.
• When a lead expresses significant interest or readiness, proactively ask for the sale or encourage the customer to schedule a test drive, viewing, or consultation to move forward in their purchasing decision.
• Use CRM tools to log customer interactions, maintain a pipeline of leads, and track the status of appointments.
• Follow up with leads from marketing campaigns, online inquiries, or previous contacts to ensure ongoing interest and move them through the sales funnel.
• Develop rapport with potential customers, answer preliminary questions, and gather essential information to provide context to the sales team before the appointment.
• Work closely with sales consultants to ensure smooth transitions from lead qualification to face‑to‑face meetings, providing all necessary details to maximize the sales team’s success.
• Meet daily, weekly, and monthly targets for setting appointments and contributing to overall sales team goals.
• Regularly report on performance, including the number of appointments set, lead conversion rates, and other relevant metrics.

Qualifications

• Experience in appointment setting, telemarketing, or sales support within the RV, automotive, or outdoor recreation industries is a plus, but not required.
• Ability to build rapport with customers online, through texting, e‑mail, and on the phone.
• Strong phone and e‑mail communication skills.
• Positive, goal‑oriented and driven to success in a fast‑paced work environment.
• Comfortable using CRM software to track leads.
• Willing to work weekends.

Compensation & Benefits

Compensation: $50k‑$70k.

• Medical, dental, vision, disability, FSAs, and life insurance
• Paid Time Off and paid holidays
• Structured Career Path
• Gas Discount
• 401K
• Pet Insurance
• 5‑day work week
• Employee Assistance Program
• Training and Development Programs
• Referral Program
• Legal Coverage
• Identity Theft Protection
• And so much more…

Equal Opportunity Statement

Blue Compass RV is an equal opportunity employer and maintains a drug‑ and alcohol‑free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.