Bay Host

Topgolf Payroll Services

Columbus (OH)

Presencial

USD 17 000 - 25 000

Tempo parcial

Há 3 dias
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Vantagens oferecidas por esta oferta de emprego

Free Play & 1/2 price food!
Health, dental, vision, 401(k) team成员
free mental well-being platform

Resumo da oferta

Topgolf is seeking a friendly Guest Experience Team Member in Columbus, OH to welcome guests, take orders, and maintain bays while providing information about Topgolf offerings. You will assist with bay setup and use of Topgolf technology, ensuring a safe and enjoyable experience for every guest.

The role requires strong customer service skills, the ability to work in a fast-paced environment, and a commitment to Topgolf core values. Evening, weekend, and holiday availability is a plus.

Qualificações

  • Prior customer service experience in hospitality or restaurant setting preferred.
  • Excellent interpersonal and communication skills are required.
  • Ability to work in a fast-paced environment and under pressure.
  • Strong attention to detail and organizational skills.

Responsabilidades

  • Greet and welcome guests to the bays, providing information about Topgolf offerings.
  • Take and deliver food and beverage orders to guests in a timely and accurate manner.
  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.
  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
  • Collaborate with other staff members to create a positive and memorable guest experience.
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Comply with safety and health regulations at all times.

Conhecimentos

Customer service
Interpersonal skills
Communication skills
Work under pressure
Attention to detail
Organizational skills

Descrição da oferta de emprego

Job Responsibilities
  • Greet and welcome guests to the bays, providing information about Topgolf offerings.
  • Take and deliver food and beverage orders to guests in a timely and accurate manner.
  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.
  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
  • Collaborate with other staff members to create a positive and memorable guest experience.
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Comply with safety and health regulations at all times.
Skills & Experience Requirements
  • Previous customer service experience in a hospitality or restaurant setting is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and strong organizational skills.
  • Must be of legal age to serve alcohol where required by law.
  • Availability to work evenings, weekends, and holidays.
Benefits
  • Free Play & 1/2 price food!
  • Health, dental, vision, 401(k) team member match
  • free mental well-being platform

View team member benefits here.

ADA Statement

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Other Employment Policies

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Company Culture and Team Promises
  • A PLAYFUL ENVIRONMENT where you can make new friends
  • A SAFE PLACE where you can BE YOUR FULL SELF every day
  • CLEAR DIRECTION and tools to do your job
  • An opportunity TO LEARN & GROW
  • To LISTEN & ACT when you speak up
  • We will NEVER STOP IMPROVING

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Team Members. Have at it, Check out reviews, culture scores, awards, and so much more.

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