Bay Area Wireless Programs Director

Energy Jobline ZR; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Time Off & 401K

Group life insurance

Flexible Spending and Health Savings

Job summary

The role requires strong relationships with Tier-1 wireless carriers, strategic business development, and a commitment to safety and compliance. Travel to client offices in Northern California is required, with a focus on operational excellence and long-term account growth.

Qualifications

• Bachelor's degree in Engineering, Telecommunications, Business Management, Project Management, or a related field required or combined education and experience.
• MBA or advanced degree .
• 10+ years of experience in telecommunications or wireless engineering services.
• 5+ years of leadership experience managing technical and operational teams.
• Demonstrated experience supporting Tier-1 wireless carriers such as T-Mobile, Verizon, AT&T, Dish Wireless, or equivalent operators.
• PMP Certification.

Responsibilities

• Lead the successful delivery of wireless engineering programs including RF Design, Network Performance, Optimization, Small Cells, DAS, Private Networks, FWA, Site Development, Construction Support, and Deployment Services.
• Manage multiple customer projects simultaneously while ensuring adherence to scope, schedule, quality, and budget commitments.
• Establish project governance, risk management, resource planning, forecasting, and reporting processes.
• Drive operational efficiency through KPI tracking, performance reviews, and continuous process improvement.
• Collaborate with cross-functional teams to ensure timely project execution and customer satisfaction.
• Maintain accountability for project financials, revenue forecasting, profitability, and resource utilization.
• Lead, mentor, and develop a high-performing team of engineers, project managers, and technical specialists.
• Build a culture of accountability, ownership, collaboration, and customer focus.
• Conduct performance evaluations, career development discussions, succession planning, and talent development initiatives.
• Recruit, onboard, and retain top engineering talent.
• Foster employee engagement and promote a positive and inclusive work environment.
• Manage workforce planning and resource allocation to meet customer and business needs.
• Serve as the primary point of contact for strategic wireless carrier customers.
• Develop strong executive and operational relationships with customer stakeholders.
• Conduct regular business reviews with customers to identify opportunities, resolve issues, and improve service delivery.
• Ensure high levels of customer satisfaction and long-term account retention.
• Act as a trusted partner by understanding customer priorities, network challenges, and business objectives.
• Identify and pursue new business opportunities within existing and prospective accounts.
• Support sales teams in account expansion strategies and pipeline development.
• Participate in customer presentations, proposal development, RFP responses, pricing discussions, and contract negotiations.
• Promote end-to‑end wireless engineering solutions across RF, Site Acquisition, Construction, Integration, Optimization, Private Networks, and Emerging Technologies.
• Develop strategic partnerships that expand market presence and revenue opportunities.
• Collaborate with regional leadership to drive annual growth objectives.
• Own regional operational performance and financial targets.
• Develop budgets, forecasts, staffing plans, and revenue projections.
• Monitor project margins, utilization rates, and operational KPIs.
• Ensure compliance with contract requirements and company policies.
• Drive continuous improvement initiatives that enhance scalability and profitability.
• Ensure compliance with carrier standards, company policies, regulatory requirements, and safety procedures.
• Promote a culture of safety and quality throughout all operations.

Skills

Leadership

PMP Certification

Stakeholder management

Negotiation

Presentation skills

Education

Bachelor's degree in Engineering/Telecommunications/Business Management/Project Management

MBA or advanced degree

Job description

The role requires strong relationships with Tier-1 wireless carriers, strategic business development, and a commitment to safety and compliance. Travel to client offices in Northern California is required, with a focus on operational excellence and long-term account growth.