Battery Storage Systems Engineer - Field & On-Site

Eos Energy Enterprises, Inc.; Edison (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Eos Energy Enterprises, Inc. in Edison, NJ is seeking a skilled Engineer to support the Services team in troubleshooting battery storage systems and resolving issues on-site or remotely.

You will manage tickets, analyze data, and collaborate with engineering, product, and field teams to drive performance improvements and customer satisfaction. The ideal candidate holds a Bachelor's in Engineering with at least five years of related experience, and is prepared for local travel and occasional site

Qualifications

• Bachelor's Degree in Engineering required.
• Minimum of 5 years' related experience.

Responsibilities

• Troubleshoot battery storage systems to identify and resolve issues.
• Manage a ticketing system to ensure customer requests are addressed promptly.
• Collaborate with services, product teams, vendors, and others to develop performance metrics, reports, and data analytics.
• Analyze system data to identify trends and potential issues before they become critical.
• Assist with developing and implementing training programs for customers and other Services team members.
• Provide technical support to customers and Services team members, either remotely or on-site.
• Maintain knowledge of new technologies and industry trends related to battery storage systems.

Skills

Analytical skills

Communication skills

Team player

Adaptability

Detail orientation

Education

Bachelor's Degree in Engineering

Job description

Eos Energy Enterprises, Inc. in Edison, NJ is seeking a skilled Engineer to support the Services team in troubleshooting battery storage systems and resolving issues on-site or remotely.

You will manage tickets, analyze data, and collaborate with engineering, product, and field teams to drive performance improvements and customer satisfaction. The ideal candidate holds a Bachelor's in Engineering with at least five years of related experience, and is prepared for local travel and occasional site