Field Service Engineer – Battery Storage Systems

Eos Energy Enterprise; Edison (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading energy solution company based in Edison, New Jersey, is seeking a Service Engineer to troubleshoot battery storage systems and manage customer requests. The role involves analyzing system data to identify issues, collaborating with teams to track performance metrics, and providing technical support both remotely and on-site. Applicants must possess a Bachelor's Degree in Engineering and have at least 5 years of experience. Physical requirements include the ability to lift up to 50 pounds, and local and overnight travel may be necessary.

Qualifications

• Bachelor's Degree in Engineering required.
• Minimum of 5 years' related experience.
• Ability to lift up to 50 pounds.

Responsibilities

• Troubleshoot battery storage systems to identify and resolve issues.
• Manage a ticketing system to ensure customer requests are addressed promptly.
• Collaborate with teams to develop and implement performance metrics.
• Analyze system data to identify trends.
• Provide technical support to customers as needed.

Skills

Analytical skills

Communication skills

Problem-solving skills

Attention to detail

Teamwork

Education

Bachelor's Degree in Engineering

Job description

A leading energy solution company based in Edison, New Jersey, is seeking a Service Engineer to troubleshoot battery storage systems and manage customer requests. The role involves analyzing system data to identify issues, collaborating with teams to track performance metrics, and providing technical support both remotely and on-site. Applicants must possess a Bachelor's Degree in Engineering and have at least 5 years of experience. Physical requirements include the ability to lift up to 50 pounds, and local and overnight travel may be necessary.