Battery Storage Service Lead — Operations & Maintenance

Fluence; Town of Poland (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Fluence is seeking a Service Engineer in the Town of Poland, New York, to manage long-term agreements and customer relations for Battery Energy Storage Systems. The ideal candidate will hold a Bachelor's or Master's degree in electrical engineering, demonstrating a strong ability to communicate technical information effectively.

Key responsibilities include managing customer relations, ensuring safety compliance, and performing preventative maintenance. Fluent Polish and English skills are required, along with a willingness to travel within Europe.

Qualifications

• 2+ years of experience in electrical energy or a relevant master's degree.
• Excellent communication skills for technical information.
• Previous experience in a customer-facing service role preferred.

Responsibilities

• Manage day-to-day customer relations as the first point of contact.
• Ensure logging of safety issues into the system.
• Adhere to troubleshooting processes to solve routine problems.

Skills

Fluent in Polish

Technical communication

Prioritization of tasks

Education

Bachelor’s degree in electrical or electronics engineering

Master's degree in a relevant field

Job description

Fluence is seeking a Service Engineer in the Town of Poland, New York, to manage long-term agreements and customer relations for Battery Energy Storage Systems. The ideal candidate will hold a Bachelor's or Master's degree in electrical engineering, demonstrating a strong ability to communicate technical information effectively.

Key responsibilities include managing customer relations, ensuring safety compliance, and performing preventative maintenance. Fluent Polish and English skills are required, along with a willingness to travel within Europe.