Battery & Charger Technician

WATTS EQUIPMENT COMPANY; Manteca (CA); On-site; USD 34,440 - 41,328; Full time

Job summary

A leading equipment solutions provider in California is seeking a Field Service Technician to troubleshoot, maintain, and repair industrial batteries and chargers. This role involves traveling to customer sites, ensuring compliance with safety procedures, and providing high-quality service. Candidates should have 2-3 years of field experience and a High School Diploma.

Qualifications

• 2-3 years of previous experience in field support within DC Power and/or Telecom industry.
• Able to read and write documents in English.
• Able to perform basic math and solve simple equations.

Responsibilities

• Travel to customer sites for installation and maintenance of equipment.
• Follows all safety and environmental procedures.
• Interact with customers to ensure satisfaction.

Skills

Field support experience

Basic mechanical aptitude

Experience with hand and power tools

Education

High School Diploma or equivalent

Job description

Full-time

Overview

• Troubleshoot, diagnose, and repair V-force, Enersys, and other makes of industrial batteries and chargers
• Perform planned maintenance on all battery & charger makes.
• Travel from job site to job site, using a company owned vehicle, also used for transporting his/her tools and/or equipment to the job site.
• Maintain and manage paperwork.

Responsibilities

• Travel to customer sites to install, repair, and perform preventative maintenance to customer’s motive power equipment.
• Follows all company policies and procedures as listed, including warranty, safety, environmental, OSHA, and DOT Hazmat requirements.
• Safely operate material handling equipment per OSHA requirements.
• Maintain a safe, orderly, and clean working environment.
• Maintain records of performance reports.
• Interact with all levels of people, both inside and outside the company.
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Provide the highest quality of service possible to assure customer satisfaction.
• Function independently without direct supervision.
• Complete compliance and job-specific training.
• Replace defective parts, reassemble, and repair batteries and related equipment; install new equipment at customer’s facility to ensure full functionality according to specifications.
• Be directly responsible for company assets, including a service vehicle, parts inventory, tools, and test equipment.

Qualifications

• 2-3 years of previous experience in field support within DC Power and/or Telecom industry
• Basic knowledge of Microsoft Office and the Internet
• Basic mechanical aptitude
• Previous experience working with hand and power tools
• Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
• Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
• Able to solve simple equations
• Experience should be substantively in the Electrical related field
• High School Diploma or equivalent

Preferred Qualifications

• Certificate/Diploma in Mechanical/Electronic/Electrical or related field
• 4-6 years DC power installation experience
• An advanced understanding of DC Power
• The use of test equipment and reading schematics
• Hands-on job experience

General Job Requirements

• Must be able and willing to do overnight travel for product training
• Must be able and willing to operate a forklift
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch
• Must be able to differentiate colors
• Must be able to lift up to 50 pounds on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee
• Must be able to stand for long periods of time
• Employees are responsible for always wearing the required Personal Protective Equipment in the proper manner
• Must be able and willing to be on-call
• Must be able and willing to wear a respirator
• Must be able and willing to work overtime
• Risk of electrical shock
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure safety
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions

Salary Description

$25-30