Bathtub Repair Technician

Surfaceexperts; Naples (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Advancement

Training & development

Flexible schedule

Company car

Tools included

Job summary

Surface Experts is seeking a hands-on Technician to perform in-field repairs on bathtubs, surfaces, and related components. You will be on-site daily, handling customer interactions, documenting progress in our CRM, and following a structured 5-step repair process.

Training is provided, and you’ll work with a small local team committed to quality and efficiency. The role emphasizes color-matching, using your hands-on skills across construction-related tasks, and delivering excellent service to

Qualifications

• Experience using hands in construction, manufacturing, or similar.
• Ability to identify and recreate colors to match surfaces.
• Comfort working in customer-facing field roles.

Responsibilities

• On the jobsite for customers daily.
• On-site work orders, customer service, and follow-ups.
• Work with a variety of customers in different industries.
• Deliver world-class customer service to tenants and property staff.
• Track work progress and notes in the CRM/Dispatch tool.
• Communicate with support team with questions.
• Follow the company’s 5-step repair process and use the toolkit.
• Repair tub/shower damage using surface materials and methods.

Skills

Hand skills

Color matching

Customer service

Tools

CRM/Dispatch tool

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Flexible schedule
• Free uniforms
• Company car

Do you like working with your hands? Do you enjoy the satisfaction of completing a project? Surface Experts Technician might be the job for you!

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Flexible Work Schedule
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

• On the jobsite for customers daily
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Builders, etc.

Customer Service and Communication

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process

• Understand and utilize our unique 5-step repair processEmploy each tool in your custom tool-kit
• Problem-solve repairs with creativity

We are looking for someone who has experience in repairing bathtub/shower damage. You will be working a variety of projects for us. These are Monday through Friday projects, primarily on construction sites. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.

QUALIFICATIONS

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
• Experience working in facilities maintenance can be a big plus but is not required.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

• We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
• Most repairs are simple and smaller than a dinner plate.
• Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.