Bathtub Repair Technician

Surface Experts; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Free uniforms

Company car

Great Work/Life Balance: No required O

Job summary

Surface Experts is hiring a Field Technician in Naples, FL to perform on-site tub and surface repairs for a variety of customers, from property managers to hotels. You will work Monday through Friday on construction sites, using fiberglass, gel coat, enameled steel, and acrylic materials, and you’ll contribute to a fast, odor-free repair process.

You will carry a compact toolkit in a small vehicle, receive paid onboarding, and join a team that values customer satisfaction and long-term

Qualifications

• Experience with hands-on work in construction, manufacturing, painting, or hobbies.
• Facilities maintenance experience is a plus but not required.
• Ability to identify, compare, and recreate colors.

Responsibilities

• On the jobsite for customers daily.
• Process on-site work orders and follow-ups.
• Serve a diverse client base including property managers, hotels, and builders.
• Maintain CRM records and communicate with the support team.

Skills

Hands-on experience

Color matching

Construction/maintenance experience

Customer service mindset

Tools

CRM/Dispatch tool

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Flexible schedule
• Free uniforms
• Company car

Do you like working with your hands? Do you enjoy the satisfaction of completing a project? Surface Experts Technician might be the job for you!

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Flexible Work Schedule
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

• On the jobsite for customers daily
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Builders, etc.

Customer Service and Communication

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process

• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

We are looking for someone who has experience in repairing bathtub/shower damage. You will be working a variety of projects for us. These are Monday through Friday projects, primarily on construction sites. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.

Qualifications

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
• Experience working in facilities maintenance can be a big plus but is not required.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

About Surface Experts

• We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
• Most repairs are simple and smaller than a dinner plate.
• Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.